I would like to thank HSADD Ltd and Isitchecked, we have had so many claims over the past years we were being declined for renewal of insurance and to get insured our rates had doubled.
We had Dave installed both the Compliance Management system and Isitchecked real-time checklists system, within 4 weeks of running the systems we had a civil claim that someone had slipped on a toilet floor, I opened the claim letter and downloaded the checks made that night and was able to prove that withing 30 minutes either side of the time of the claim, and through the night, the toilets were checked by four different members of staff, the clean and dry state of the toilets recorded, one check was only 4 minutes before the claim time and another 3 minutes after!
I sent off the letter and emailed the PDF report to our insurers and received a letter back stating that they would be 'robustly' defending the claim and that the evidence provided by Isitchecked was 'perfect'.
I heard back one month later that the claim had now been discontinued and since then we have not had a successful claim succeed against our business and the rates of insurance have dropped dramatically.