Merseyside Police, probably amongst many forces have issued the warning below to all licenced premises, the advisory basically covers the security of the premises whilst it is closed.
Under the terms of your insurance policy, your insurance company will expect you to have taken reasonable care of your property. More than ever you will need to record the steps taken and keep verifiable records of the checks made on the premises
DON’T LOSE A CLAIM BECAUSE YOU HAVEN’T KEPT RECORDS – MAKE SURE YOU COMPLY WITH INSURANCE REQUIREMENTS FOR EMPTY PREMISES
HSADD and ISITCHECKED system is recognised by many high-quality insurance specialists like NDML, Club Insure Ltd and by Government bodies such as VMD, S.I.A, as being an ‘accurate and reliable system to create and maintain important checklists which can be verifiable and of high evidential value’
QR can be deployed inside or outside the venue or any given checkpoint required
Existing Clients of HSADD and ISITCHECKED have a huge benefit in that the ISITCHECKED system can deploy a new QR code or multiple QR codes for checkpoints to cover the premises or add another check using existing deployed QR codes so that either your own Management or an external security company can record the visits made to your premises in a provable accurate method.
New clients who haven’t got our system could deploy our system (Free for the first 28 days) and then for the smallest package to get you through these times around £20.00 per site per month by Direct Debit. This cost would likely be covered by your insurers in order that they have irrefutable evidence that the checks were completed.
When considering hard times and cost-cutting you still have to comply fully with safety regulations, including working at heights and safety harness compliance.
HSADD Says: Please keep safe in these times, we will all get through this and come out stronger and better prepared, think of others, keep smiling and don’t be selfish and help others wherever you can.. Customers and clients alike will remember how they were treated in hard times!!!
The less that people have to pass something, whether it’s a pen and clipboard, or sheets of paper from the person completing the form to the supervisor then to the person who files the form away, then the less chance of cross-contamination – reduce the risk!
With ISITCHECKED the person completing the form or checklist uses their own mobile phone, the checks are made and then the form submitted in real-time. The whole chain above is bye-passed, no-one else has to either interact with the person or touch the paper, clipboard or pen! No even the filing cabinet or storage box!
Biologic contamination presents a risk to your staff and management that you should be reducing and showing how you have reduced the risk of contamination, whether is Covin-19 or other transmittable diseases the methodology is the same. REDUCE THE RISK!
Everyone at, the moment is concerned about the closing of businesses, drops in revenue, disruption to everyday life, how can we improve our chances, VERY IMPORTANT – will out business interruption insurance cover us??
Can you reduce the risk of passing on the virus to customers, other staff members of staff, did you take ‘reasonable’ care and steps to protect staff? Do you need to record that the staff have washed and sterilised their hands? A record that you have cleaned down and sterilised door handles, handrails etc? These are the questions you should ask!!
Working from home provides a great opportunity for the workforce, reduces the risk of cross-contamination if your Company has the capacity and ability to do that then this will help, long passed are the days when bully bosses believed that ‘IF your not in the office you are not working’!.
Litigation
This risk is no different from any other risk, training should be recorded, even advice to staff should be recorded, definitely cleaning records should be checked and validated and this is where the better the records the better the defensibility. ISITCHECKED, real-time recording, time-stamped and GPS tagged – you cannot improve on this system with any other!
A waste management company pleaded guilty to causing a life-changing injury to one of its employees.
Folkestone Magistrates’ Court heard that, on 27 February 2017, an employee of Viridor Waste Management Limited was crushed by a reversing 22.5 tonne shovel loader driven by an on-site contractor at Viridor’s Crayford Materials Recycling Facility site in Crayford. The injured employee was working on foot in the area in his role as banksman, assisting a lorry to manoeuvre into a bay while a shovel loader reversed out of the bay independently, knocking him to the ground and driving over the lower half of his body. He suffered very serious internal injuries and multiple serious fractures, both with significant life-changing effects.
An investigation by the Health and Safety Executive (HSE) found that Viridor Waste Management Limited failed to organise the workplace in such a way that pedestrians and vehicles could circulate in a safe manner. This prosecution is the fourth in 4 years for this company, two of which related to fatal incidents.
Viridor Waste Management Limited of Crayford Creek, Dartford, was found in breach of Regulation 4(1) of the Workplace (Health, Safety and Welfare) Regulations 1992 by virtue of Regulation 17(1). The company was fined £400,000.
Speaking after the case HSE inspector Megan Carr said “This incident is a reminder to the waste and recycling industry as to the importance of good workplace transport control which can often be achieved by simple pragmatic steps to avoid such incidents from occurring. HSE will not hesitate to take appropriate enforcement action against those that fall below the required standards.”
HSADD Says Yet another serious incident at a recycling station – When will these start being Pro-active for the safety!
A company specialising in roofing work has been fined after a self-employed roofer was seriously injured when he fell from a roof.
Edinburgh Sheriff Court heard that, on 1 September 2016, a self-employed roofer was carrying out work for Phoenix Roofing and Cladding Limited, placing new roof panels and other materials on a roof at an industrial unit at the Butlerfield Industrial Estate, Newtongrange. Whilst traversing the roof, the roofer slipped and fell through an existing roof light and landed on a suspended ceiling below.
An investigation by the Health and Safety Executive (HSE) found that the fall from height was possibly due to the unsafe working environment and unsafe methods of working being undertaken. It was established the main cause of the incident was insufficient identification of risk in the work being done.
Phoenix Roofing and Cladding Limited of Meeks Road, Falkirk pleaded guilty to breaching Section 3(1) of the Health and Safety at work etc Act 1974 and were fined £20,000.
Speaking after the hearing, HSE inspector Stuart Easson said: “Falls from height remain one of the most common causes of work-related fatalities in this country and the risks associated with working at height are well known.
“Companies should be aware that HSE will not hesitate to take appropriate enforcement action against those that fall below the required standard.”
HSADD Says: For a Company ‘Specialising’ in roofing work they took their eye off the ball here!! I would have liked to see a more detailed report on why they have a ‘self-employed’ roofer working for them, and also what training did he receive? Of course, this doesn’t by-pass the lack of risk assessment and safety equipment to prevent the fall!!
A construction company has been fined after a worker was injured when a water pump set weighing over 700kg fell on him at a construction site.
Southwark Crown Court heard that, on 15 January 2016, a pipe fitter working for Fascel Group Limited was working on the transfer of a pump set from its pallet to a raised platform in Goodman’s Fields, East London. The pump set fell on him. As a result, the worker was pinned beneath the unit, and he sustained serious injuries including multiple fractures and dislocations.
An investigation by the Health and Safety Executive (HSE) found that Fascel Group Limited had been contracted to do mechanical and engineering works on the project that included the installation of the pump set. The company had failed to ensure that a safe system of work for the moving and positioning of the pump set was communicated to the operatives undertaking the work.
Fascel Group Limited of Sundon Park, Luton pleaded guilty to breaching Regulation 15(2) of the Construction (Design and Management) Regulations 2015 and were today fined £36,000 with £34,235.45 costs.
Speaking after the hearing, HSE inspector Gabriella Dimitrov said: “Those in control of work have a responsibility to devise safe methods of working and to provide the necessary information, instruction, and training to their workers.
“Companies should be aware that HSE will not hesitate to take appropriate enforcement action against those that fall below the required standards.”
HSADD Says: The cost of doing a proper plan, method statement and written Risk Assessment, then providing the safe method to do the job would have cost at most a couple of hundred GBP! Instead, shortcuts have been made resulting in failure and luckily no fatalities, this is likely to be more by luck than judgement
This seems to be a total anomaly of ‘justice’ and very much an imbalance.
I have covered the issues surround involvement of S.I.A Security staff in stopping fights and then their involvement leads to prosecution or loss of badge. In some areas of the UK, it is a total ‘NO WIN’ situation, in other words, you cannot do right for doing wrong.
I have just been looking through the details from a case in 2019, two groups of males started fighting with each other outside a venue, within feet of the Security team, both groups had been refused entry due to conduct and behaviour.
The Security team stepped in, and as expected, became the focus of attention from the more aggressive group, the result was over in 2-3 minutes without any injuries, one of the security team was over-enthusiastic and his actions could be considered an assault (if he actually made contact with anyone) (despite no complaint)! the other was more defendable as he was clearly controlled and defending a member of the public.
The inbalance
In this case, the persons who were without any doubt the aggressors and the people who started the fighting received an £80.00 Police fixed penalty notice. Done and finished
The two Security staff – both lost their badge and with it their job with an income loss of around £250.00 per week. To me, this does not seem to be a ‘fair and just’ outcome by any means and whilst I agree that the conduct of Security staff must be exemplary, the delays investigation and the speed at which the badge is removed leads to the Security staff being ‘guilty’ and having to prove his innocence, rather than the principle of Innocent until proved guilty.
It seems that neither the Police or S.I.A (Security Industries Association) have not taken into consideration the impact of the suspension of the security staff badge and right to work, they clearly announce ‘Guilty’ until proved innocent.
I would welcome any comments or experiences of this, particularly if you are from the Merseyside area where there seems to be a higher than normal rate of ‘suspensions’ requested by Merseyside Police.
In 1993 I started working in a Night-club in North Wales, the premises had ‘issues’ with the Police and Licensing Authority that needed fixing. I was able to bring a couple of totally off the wall solutions that not only fixed the problem but over the following years turned the venue into a massive success – weekly hours worked around 50-70 hours per week!
2001 I moved and bought a share in a large Liverpool based venue, this again was doing two things – 1. expanding, 2. having issues with Police and Local Authority (same senior Directors – same issues)! – Average hours now 80-90 to 110 hours per week.!
Again – new solutions and bring the venue from the ‘old’ ways to the ‘new ways’.
2005 – We are suffering a huge hike in Insurance claims, almost one per day, 90% claims are fake (remember the Accident Group), our excess is now £5,000.00 per claim and insurance renewal excess of £78,000.00, changes HAD to be made rapidly.
2005 I become a Consultant for a Compliance Management system that covers Health & Safety, Fire risk assessment, Risk assessments, staff training and much more. I introduce a total accident and reporting system, everything that occurs gets reported and investigated. I am now able to start defending these claims.
2006 – After a huge row with our insurers over the settlement of fake claims I had had enough and I change over to NDML Insurance, our agent Mike Dawson, promised faithfully that they had a different approach and defended cases strongly, WHAT A DIFFERENCE THAT MADE!
By this time if we get a claim for slip/trip I can immediately (15 minutes is close enough), I was able to provide from the Cloud around 120 pages of due diligence, staff training, checks, maintenance etc
2007 to 2018 – NOT one claim has been paid out in 11 years after we defended the first two claims then the number of claims received dropped off a cliff, I realised that the Insurance Companies who provided ‘after event’ insurance must have realised we strongly defended and went elsewhere to easier targets
Paper checklist -v- ISITCHECKED
2014 – I took part in the development of ISITCHECKED, our own real-time checklist system, this really closed the loop on potential claims. As an example, if you have a paper list in a toilet people will check the toilet and sign a piece of paper every half hour, 6 hours open 12 checks signed. With ISITCHECKED, you have a QR code outside the toilet, any staff checking the toilets, whether cleaners, security or managers scan and record a check. So 6 hours open around 84 different checks, so only minutes apart, all signed and time-stamped with GPS tag.
One of the unexpected results from ISITCHECKED system is that unlike a paper checklist no-one can see when the toilet or other check has been done, so if a Manager checks the toilets for instance 5 minutes after a cleaner and then a member of security checks 2 minutes later all three have recorded their checks in the past 10 minutes.
So IF you want to be as claim-free as possible, reduce claims against your business, reduce your insurance premiums, stop paying insurance excesses then get in touch!
This also applies if you have had conditions placed on your premises licence by the Police or LA that you need to evidence that you have completed, this system, if used correctly, will give you the protection you need.
Another of our Clients today passed a Fire Inspection with minimum fuss and a message of satisfaction from the Fire Officer.
This inspection follows a fire safety audit which identified a number of points that ‘may’ come up during a full fire inspection, having this completed a week before the actual inspections help our Clients to successfully correct any issues and relieve the stress of an inspection, which could have caused them additional inspections.
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